FAQs

Cruelty Free 

Q: Do Lips By Laii, LLC test their products on animals?

No, Lips By Laii is a cruelty-free company.

Purchasing Issues

Q: Can I cancel my order once I made a purchase?

All sales are final. In most cases, orders are shipped within 24 hours.

Returned to sender

Q: What happens if my order is returned to sender?

If your order is returned to sender, you will be prompted to purchasing a reship fee listed on our website. Lips By Laii, LLC is not responsible for any shipment issues caused by USPS. NO REFUNDS!